Shipping policy
Processing Time
Orders are processed within 5–10 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking once your order ships.
Shipping Rates & Delivery
United States
Free shipping on all orders
Estimated delivery: 7–13 business days
International
Shipping rates are calculated at checkout
Delivery time: 10–21 business days, depending on location and customs
Customs duties or import fees (if applicable) are the customer’s responsibility.
Tracking
A tracking number will be sent by email once your order ships.
Please allow 7–10 days for tracking updates to appear.
Delays
Delivery times are estimates and may be affected by customs, carrier delays, weather, or high demand.
Address Accuracy
Please ensure your shipping address is correct.
My Line is not responsible for delays or losses due to incorrect or incomplete addresses.
Questions?
For any shipping-related questions, please contact us — we’re happy to help.